If you are not completely satisfied with our product(s), Wide Open Distributors is happy to replace the item(s) with another choice or size.
Please simply return the item to us in the same condition as you received it, with its original packaging and all relevant paper work.
This guarantee applies to a period of 30 days after the invoice date.
Please Note: Sample / Ex-Sample items are NOT eligible for returns or exchanges.
For your security we would recommend that you return any items by insured courier or registered mail and retain your receipt as Wide Open Distributors is not responsible for any item lost or damaged in transit.
Unfortunately we are unable to refund freight costs.
If any part of your order arrives damaged, faulty or is not the correct product please notify us immediately and we will organise for the item to be collected at our expense and a replacement product sent to you.
